1 Your account is at risk, infinite loop
cortezmcilvain edited this page 2025-12-09 10:09:46 +00:00
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Also, at the time, that user did not have MFA turned on. In the instances that this occurs the effected user is not new to MFA but has been running it for at least months. The problem appears to randomly affect users (Ive had it affect myself once too), and the only solution appears to one of (or a combination of) the options in the OP. Out of 140 staff the problem seems to occur once every 2-3 weeks on average.

Additional resources

Please help can't afford a new computer if I throw this one against the wall. Yeap, you describe it exactly and unfortunately we still dont have an answer. Closed the window without entering anything and Outlook returned to Connected to Exchange. Office 2016 is already Modern Authentication aware so APP passwords are not required.

Microsoft Office 365 Endless Authentication Loop Issue

In each case the fix has either been one of the above items or a combination of them.I then approve the login with my authenticator app.Outlook must be online or connected to complete this action.So figuring that was the same issue here, I did the same thing.Those versions have been updated to prevent the problem that is described in the "Symptoms" section.

You may have to rebuild/restore your outlook folder/files which is a pain. Id do that one step at a Outlook stuck updating folders solution time, forgoing the restore of the cached files. If this box is greyed out or disabled then you need to reset the Windows Credential Manager first. Or, any suggestion on how to fix this issue, even better.

Outlook stuck in an MFA loop

Close and open your web browser again and go into FixTechGuide Office 365 troubleshooting SuiteFiles. You will most likely need to enter your Microsoft 365 credentials again so ensure you tick any box that says remember my credentials but it should now work for all future documents you open and not require your credentials. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I regret that you are experiencing issues with your Microsoft installation.

Outlook 365 Password Prompt Issue on Windows Desktop

So not doing anything at all even seems to work. Which to me sounds Repair Outlook Profile Online like the issue is service side, not client side. Problem doesnt just happen on PCs connected to the internal network, but can happen when a laptop is remote and connected via external wifi or mobile hotspot.